There is no traditional free trial. What we have instead is a 90-day cancellation notice that functions as a real evaluation window — you can sign up, use the system fully, and give 90-day notice on day one if you want to start with that safety net. If you decide to stay, you cancel the notice and continue. If you decide the platform isn't right, you exit at the end of the 90-day window. Either way you've used the live system with your real workflow, not a sandboxed trial.
How the 90-day notice works as your evaluation window
Every FileTrac subscription includes a 90-day cancellation notice. The mechanic is simple:
Sign up at the tier that fits your operation.
Give 90-day notice on day one if you want to evaluate without commitment. (You don't have to — but the option is on the table.)
Use the platform fully for the duration of the 90 days. You're billed at your tier rate during that window the same as any subscriber.
Decide before the 90 days are up. If you want to stay, cancel the notice and continue. If you want to exit, the cancellation completes at the 90-day mark.
That's it. No separate trial environment, no feature limits, no time pressure on the platform itself. You evaluate the real system with your real claims, your real team, and your real workflow — not a simplified demo tenant.
Why this is structured as a notice rather than a "trial"
Two practical reasons.
A meaningful claims-platform evaluation requires real configuration. Fee schedules, branches, integrations, carrier contracts — none of those work as a self-serve trial that drops you into an empty system. By the time a trial is configured to be useful, the trial period is over. Subscribing and configuring properly, with the 90-day notice as your no-regrets exit, gives you a real test.
It's honest about cost. A trial that's free for 30 days then converts is the standard SaaS pattern, but it hides the question of whether the platform fits the workflow at production scale. Subscribing at your real tier from day one means you're modeling actual cost and actual operation. If it doesn't work, you've paid for the months you used and you exit on the published terms.
What the pre-sign-up evaluation looks like
Before you sign up, the publicly-available evaluation surface is substantial:
Read the published pricing. Every tier, every fee, every contract term is on the website. The math is in front of you before any conversation.
Read the published Trust Center. SOC 2 status, ISO 42001 alignment, NIST AI RMF mapping, GDPR / CCPA / CPRA compliance, Zero Data Retention agreements with Anthropic, OpenAI, and Google. Listed publicly with status (Active / In Progress / Planned).
Read the four "Imagine This" stories on the website. A sovereign adjuster's day, an IA firm and carrier processing a claim end-to-end, a high school student introduced to the profession, and a policyholder walking through a hail claim from the kitchen table. The stories show where the platform is going.
Talk to ELIAS Concierge on the website. ELIAS AI today acts as a knowledge source — ask it about pricing, the four-layer architecture, the TPA Module, integrations, the Ark Alliance Foundation. It guides you to the right answer.
Request a demo. Walk through the platform configured for your operation. Pricing math finalizes here too — operation-specific items (which integrations you'd activate, whether the TPA Module applies, support tier choice) become concrete in the demo conversation.
After sign-up, the 90-day notice is your evaluation window in the live system.
Related questions
How does FileTrac pricing work, plain English?
What's your cancellation policy if FileTrac doesn't work out?
Are there long-term commitments or auto-renewal traps I should know about?
How long does setup take from sign-up to working real claims?
What does the onboarding process actually look like?