You have both options. The published prices on the website are monthly. Annual billing is available on any tier and credits one full month against the year — pay upfront for twelve months and the thirteenth is at no cost. You can switch from monthly to annual at any time, and you can switch back from annual to monthly by informing us before your next renewal date. All payments run through Stripe. Mid-year tier changes work differently for monthly versus annual subscribers — the math for both is below.

Every tier — Grow at $250/month through Enterprise Plus at $10,000/month — is published in monthly terms. If you sign up at any tier without choosing the annual discount, you are billed each month at the published rate. There is no minimum length contract within the year beyond the standard auto-renewing annual subscription terms (see the FAQ on cancellation policy for the renewal mechanics).

The annual option works exactly the way it's published: pay the year upfront, and one month is credited at no cost. The discount is available on any tier, can be activated at any time, and applies to your next renewal cycle. The credit is calculated against the tier you're on at activation.

Practical math at each tier:

Monthly subscribers can change tiers every month, in either direction. Mid-month change requests take effect on the first of the following month. There are no change fees and no cap on how many times you can move. You're billed at the new tier's monthly rate starting the month the change takes effect.

Annual mid-year upgrades work as follows: you pay the full annual price of the new tier at the time of upgrade, and we apply a credit for the full original annual prepayment you made for the year. Your annual term then resets to a fresh 12-month period starting at the upgrade date.

Worked example. Customer on Adapt annual ($7,150 prepaid for the year), 6 months into the term, upgrades to Sustain (annual price: $15,125):

The same math applies at any upgrade jump: pay the full new annual, get credit for the full prepayment, fresh 12-month term starts.

Annual subscribers cannot downgrade mid-year and recover unused balance. The annual rate is priced under the assumption of a 12-month commitment at the chosen tier; downgrading mid-year forfeits the unused portion of the original prepayment.

If you're on annual and need a lower tier, the practical path is: stay at your current tier through the end of the annual term, change to monthly billing for the next renewal cycle, and operate at the lower tier monthly going forward. Or wait until renewal to switch annual at the lower tier.

This is the trade-off for the annual discount. Monthly billing keeps full tier flexibility in both directions every month; annual trades that flexibility for the one-month-free discount.

All electronic payments accepted through Stripe — credit card, ACH, and the rest of the Stripe-supported methods. Recurring billing is available for every plan, monthly or annual.

The brand commitment on pricing is that every term is published. Some customers prefer the predictability and discount of annual billing; others prefer monthly cash flow and the option to flex tiers month-to-month in either direction. Both are first-class options, and the math is the same for everyone — no hidden tiers, no enterprise-only annual rates, no negotiation.