The TPA Module is an add-on. Not bundled into any base tier. $250 one-time setup plus $200 per month, flat — regardless of TPA volume. That single $200 monthly fee includes everything the TPA Module does: the six interlocking financial controls, Lloyd's bordereaux reporting, and the Bordereau & Management Information Builder. Available at every base tier (Grow through Enterprise Plus). You pay for it only if you actually run TPA workflows.
Add-on, not included — and why that matters
Most claims-software vendors that support TPA workflows bundle TPA functionality into a high-tier "TPA edition" that costs a multiple of the base subscription. FileTrac does not work that way. The base platform — claims management, billing, reports, integrations capability, mobile, the customer portal, ELIAS AI in the dashboard — is the same at every tier. The TPA Module sits on top as an optional add-on and is enabled only for the customers who actually need TPA financial controls.
This matters in two ways:
You don't subsidize TPA capability you'll never use. An IA firm running a straightforward fee-for-service model never pays for reserves, authority levels, or claim shares. A TPA does.
You can grow into TPA functionality. If your operation picks up its first TPA contract midway through the year, the TPA Module turns on as an add-on at your existing tier. You don't restart your contract or jump to a different product.
What's included in the $200/month TPA Module
The flat $200/month gives you the full TPA capability set — no tiered pricing within the module, no per-claim TPA fees, no separate Bordereau line item. Everything below is included:
Six interlocking financial controls:
Contracts and treaties with effective and expiration dates, automatic branch assignment, and out-of-contract alerts.
Reserve management by type (expense and indemnity tracked separately), with payment cap enforcement and recovery tracking.
Claim shares with automatic 100% percentage validation across syndicates and coverholders.
Authority levels — per-user spending limits with approval routing and override audit trails.
Checkbook management — full check register inside the claim, with void/reissue and a tamper-evident audit chain.
Reporting and access control — role-based scoping by syndicate, coverholder, and client company.
Lloyd's bordereaux reporting — built around Coverholder Reporting Standards (CRS v5.2) — UMR, Year of Account, UCR, claim status, reserves, payments, and syndicate share — with saved per-syndicate templates and the contract / treaty exception report that catches misaligned shares before submission.
Bordereau & Management Information Builder — the actual tooling that produces the bordereaux export files (Excel and CSV formats compatible with all major managing agent portals) and the Lloyd's MI report at submission time. Included in the $200/month TPA Module fee — not a separate add-on.
ACORD XML output for direct electronic data transfer to syndicates is on the roadmap; current Excel / CSV exports cover all major managing agent submission workflows.
What it costs
Item | Cost |
TPA Module — one-time setup | $250 |
TPA Module — ongoing | $200/month, flat |
Flat means flat. Whether you're processing 50 TPA claims a month or 5,000 a month, single coverholder or twenty, the TPA Module cost is $200/month. Volume-driven pricing happens at the base tier level (the underlying claims and appraisals roll into your primary tier's allowance and overage rates), not inside the TPA Module.
When the TPA Module belongs in your bill
If you're an IA firm doing fee-for-service work for carriers, you almost certainly don't need the TPA Module. Your billing model is captured by the base platform — fee schedules, adjuster payouts, AR aging, invoicing.
If you're a TPA — administering claims under binding authority, handling reserves on behalf of carriers, managing checkbooks, reporting bordereaux up to syndicates — the TPA Module is what you need. Activate at sign-up or layer it on later when you pick up your first TPA contract.
If you're a carrier running internally with some TPA-style controls (reserve management, authority levels), the TPA Module is the right add-on for that workflow as well.
Related questions
How does FileTrac pricing work, plain English?
What's actually included at every pricing tier — and what costs extra?
Is FileTrac actually built for TPAs, or is the TPA Module bolted on?
How does the TPA Module handle reserves — entry, modification, authority levels?
How does Lloyd's Bordereau reporting work — is it CRS v5.2 compliant?