The Report object represents a document attached to a claim. Reports are uploaded via UploadReport, listed via GetClaimReports or as part of GetClaimDetail, and cannot be updated through the API — UploadReport is write-only on creation.

The XML element name varies by method:

In GetClaimDetail, each report is a ClaimExtractReports element with the minimum metadata.
In GetClaimReports, each report is a ClaimReportExtract element with full metadata and the binary file content.

Properties (full set, from GetClaimReports)

Property	Datatype	FileTrac UI Location	Description
`FileTracClaimID`	int	—	System ID of the claim this report belongs to.
`FileTracFileNumber`	string	—	File # of the claim.
`FileTracReportID`	int	—	System-generated ID unique to this report. Pass this to `GetClaimReports` to retrieve a single report.
`UserID`	int	—	System ID of the user who owns the report (typically the adjuster).
`UserFName`	string	—	First name of the owner.
`UserLName`	string	—	Last name of the owner.
`ReportDate`	dateTime	Edit Report → Report Date	Date the report was filed. Also on the Report View page.
`ReportTitle`	string	Edit Report → Report Title	Title as displayed in FileTrac. Also on the Report View page.
`ReportFileName`	string	Report View → File Name link	Original filename. Invalid characters are removed; duplicate names get a numeric suffix unless `ExcludeDuplicateNameSuffix` is set.
`ReportDescription`	string	—	Description field for the report.
`Confidential`	int	Edit Report → Confidential	`1` for true, `0` for false. When `ExcludeConfidential=1` is passed to `GetClaimReports`, confidential reports are filtered out.
`ReportFile`	base64Binary	—	The binary file content, base64-encoded. Returned by `GetClaimReports`.
`Media`	List of `Media`	—	Attached media items (photos and other attachments). Use `GetReportMedia` for full retrieval.

In GetClaimDetail, only ReportID, ReportTitle, ReportFileName, ReportDate, and Confidential are returned. The binary file and media list are omitted to keep the claim payload light. Call GetClaimReports with a specific FileTracReportID to retrieve the binary content.

Media (nested)

The Media element holds photos and other attachments to a report. Returned by GetReportMedia. The full media schema is documented in GetReportMedia, which is the only method that returns populated media items.

File-Name Behavior

FileTrac allows multiple reports with the same name. Duplicates receive an underscore-suffix (_2, _3, …) where higher numbers represent more recent reports by ReportDate.
To prevent the suffix on retrieval, pass ExcludeDuplicateNameSuffix=1 to GetClaimReports.
Invalid characters in file names are removed automatically.

Performance

Large reports (30 MB and up) on the Cloud can take noticeably longer to retrieve.
For claims with reports totaling 100 MB or more, retrieve reports individually by FileTracReportID rather than fetching the full report list at once.
The same delay applies to large media items via GetReportMedia.

Constraints

Reports cannot be updated through the API. UploadReport only inserts.
Reports cannot be deleted through the API.
UploadReport does not return media attachments. Media must be uploaded separately through the FileTrac UI or other integration channels.

Related Methods

UploadReport — upload a new document.
GetClaimReports — list reports or retrieve one with binary content.
GetReportMedia — list or retrieve media attached to a report.
GetClaimDetail — returns a lightweight report list.