Purpose

Uploads a document (passed as a base64-encoded binary) against an existing claim. Returns the new report's ID. Uploaded reports cannot be updated through the API.

Endpoint

Method: UploadReport
SOAPAction (1.1): "https://ftservices.onlinereportinginc.com/v2/UploadReport"
Parameter wrapper: <oReport>

Authentication

Standard credentials apply, supplied inside the <oReport> wrapper. See Authentication & Authorization.

Parameters

Name	Type	Required	Description
`Login`	string	yes	Authorized FileTrac system login.
`Password`	string	yes	Password for the login.
`CompanyKey`	string	yes	The unique company code provided by FileTrac.
`ReportFile`	base64Binary	yes	The file content, base64-encoded.
`UserID`	int	no	System ID of the report owner (typically the adjuster). When omitted, the authenticated login is used.
`ClaimID`	int	yes	System ID of the claim.
`ReportFileName`	string	yes	The file name as it appears in Windows Explorer / on disk. Invalid characters are stripped server-side.
`ReportTitle`	string	no	The title as displayed in FileTrac. Defaults to `ReportFileName` if omitted.
`ReportDescription`	string	no	Free-text description.
`ReportDateTimeStamp`	dateTime	no	Timestamp for the report. Server default applies if omitted.
`PrintedFlag`	boolean	no	When `true`, the printed timestamp is set to the current server time.

Response

Returns a single int:

The new report's ReportID (matching FileTracReportID in GetClaimReports) when successful.
0 on failure.

Like AddClaim and AddClaimNote, this method has a bare-int return signature — no ResponseMessage field is surfaced.

Errors

This method does not produce documented error strings in Appendix I. Failures are surfaced as a 0 return.

Remarks

Reports cannot be updated. To replace a document, upload a new report; do not expect the old one to be removed.
Reports cannot be deleted through the API. Document removal happens through the FileTrac UI.
ReportFile is the base64-encoded raw file content. Encode locally before submitting.
Filenames are sanitized server-side. Invalid characters (HTML chevrons, etc.) are stripped, and duplicates within the same claim are differentiated with an underscore-number suffix (_2, _3, …). Suppress the suffix during retrieval via ExcludeDuplicateNameSuffix=1 on GetClaimReports.
Media items are not uploaded by this method. Photos and other attachments listed under Media on a Report are uploaded through other channels (the FileTrac UI, or platform-specific integrations).

Example Request (SOAP 1.1)

POST /v2/service.asmx HTTP/1.1
Host: ftservices.onlinereportinginc.com
Content-Type: text/xml; charset=utf-8
SOAPAction: "https://ftservices.onlinereportinginc.com/v2/UploadReport"<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <UploadReport xmlns="https://ftservices.onlinereportinginc.com/v2/">
      <oReport>
        <Login>integration.svc</Login>
        <Password>•••••••••</Password>
        <CompanyKey>ACME-AC-001</CompanyKey>
        <ReportFile>JVBERi0xLjQKJeLjz9MKMyAwIG9iag... (base64 content truncated)</ReportFile>
        <UserID>3327</UserID>
        <ClaimID>881204</ClaimID>
        <ReportFileName>inspection_5_17.pdf</ReportFileName>
        <ReportTitle>Initial Inspection Photos</ReportTitle>
        <ReportDescription>First-pass photo set, exterior and roof.</ReportDescription>
        <ReportDateTimeStamp>2026-05-17T14:20:00</ReportDateTimeStamp>
        <PrintedFlag>false</PrintedFlag>
      </oReport>
    </UploadReport>
  </soap:Body>
</soap:Envelope>

Example Response (SOAP 1.1)

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <UploadReportResponse xmlns="https://ftservices.onlinereportinginc.com/v2/">
      <UploadReportResult>117820</UploadReportResult>
    </UploadReportResponse>
  </soap:Body>
</soap:Envelope>

Related Methods

GetClaimReports — retrieve uploaded reports, including binary content.
GetReportMedia — retrieve any media attached to the report.
Report — the type.