Overview
The ELIAS AI tile on the FileTrac Evolve Dashboard gives you direct access to ELIAS AI (formerly known as EVO-X, rebranded and redesigned as ELIAS AI), the AI-powered assistant built for claims professionals.
What ELIAS AI Does
ELIAS AI is a conversational AI assistant that lives inside FileTrac Evolve. It helps you work faster by providing natural-language access to your claims data, documents, and common workflows. Key capabilities include:
Claims Search — Ask for claims by location, insured name, adjuster, due date, or any combination of criteria using plain language.
File Analysis — Upload a document and ask ELIAS AI to summarize it, extract key details, or convert it to Word or PDF format.
Data Visualization — Generate charts and graphs from CSV files or claim data directly in the chat.
Draft Writing — Draft professional emails, letters, and correspondence with proper formatting and letterhead.
Current Events — Get weather and event context relevant to active claims.
FileTrac Help — Ask questions about how to use FileTrac features and workflows.
How to Access
There are two ways to reach ELIAS AI from the Dashboard:
Tile — Click the ELIAS AI tile to open the full ELIAS AI interface.
Side Panel — ELIAS AI also appears as a collapsible left-side panel on the Dashboard itself. Click the panel header to expand it and start a conversation without leaving the Dashboard view.
The side panel includes a text input field with file attachment support, a send button, and pre-built prompt categories to help you get started.
Important Notes
ELIAS AI is a productivity tool, not a replacement for professional judgment. Always verify AI-generated output before using it in formal communications or decisions. For full guidance on accuracy expectations and safe use, see the ELIAS AI — Accuracy, Disclaimers, and Safe Use article.
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