Symbility Bridge Overview:

This document is intended for FileTrac users who receive claims from Symbility and require a transparent integration between Symbility and FileTrac. The flow of data is bi-directional, currently importing data from Symbility and passing data back to Symbility. For more information on the Symbility Bridge Specifications, click here. The cost associated with a Symbility bridge is a one-time setup fee of $1,500.00 and a transactional fee of $1/claim.

Steps Required to Request a Symbility Bridge

If you wish to have a Symbility bridge in place you will need to complete the following tasks:

Please note that you will need to have agreements in place with CoreLogic prior to setting up the bridge.

1. Reach out to Ed Hammant at Symbility/CoreLogic and notify them that you are adding FileTrac to your account for the bridge.
  
  Ed Hammant
  Sr. Consultant, Digital Hub Alliance
  CoreLogic
  ehammant@corelogic.com

1. IA will need to provide FT support with the Carrier's Symbility Company ID (just respond back to the support ticket)

1. IA will need to create a destination company in FileTrac to receive the inbound claims and provide the company name to FT support.

1. IA will need to setup a FileTrac Admin account (user) in the Symbility Account with the naming convention of FT- followed by your company name, {Example: FT-AAdjusting}.

This is needed for FileTrac to log in, setup and maintain the bridge and is only required so we can configure the bridge. (You can use the support@evolution.global email address) Support will receive an email from CoreLogic to change the password created by the IA firm inside their Symbility account. Do not reset this password.

1. Once the email is rec'd, forward the login information to support@evolution.global. The email from CoreLogic will look as follows:

Hi {Client Name},

Thanks for registering to use CoreLogic Claims Connect.

To confirm your registration and activate your account please click the URL below and login using the following information:

https://us-east-2.protection.sophos.com?d=symbility.net&u=aHR0cHM6Ly93d3cuc3ltYmlsaXR5Lm5ldA==&i=NWQ3MjhmMGYzMDk4NTIxMTNjNzhhMjZl&t=R0ZocS94dTVyNXRaRERCM25RaHZYYTNsblIvbTgxVzZWdkVPSFY5eXQxST0=&h=a8df196ca6e54efca32b6c946af209db

username: Filetracguy22 (SAMPLE)

password: zY#1+6Gj (SAMPLE)

*Note that passwords are case sensitive.

We hope you enjoy using Claims Connect!

Once all the information is provided, we can have the bridge completed within 24 hours.

Symbility Bridge Activation Instructions

Symbility Bridge Overview:

Steps Required to Request a Symbility Bridge