Introduction
If you are encountering system performance issues such as slowness or periodic errors when attempting to connect or complete a task, it may be necessary to clear your browser cache.
Clearing your browser cache is an essential part of maintaining speed, performance, and is the first step when troubleshooting internet errors. When clearing cookies, this will also clear out cookies such as those that "Remember Your Device".
Clear Microsoft Edge Browser Cache
1. Click on the 3 dots in the upper righthand corner
2. Click on 'Settings'
3. Choose 'Privacy, search, and services'
4. On Clear browsing data now, click 'Choose what to clear'
5. Choose Time range 'All time'
6. Mark items to be cleared (you may choose to mark all boxes if you wish). When clearing passwords, be sure you have recorded them in a safe place.
7. Click 'Clear now'
Clear Chrome Browser Cache
1. Click on the 3 dots in the upper righthand corner
2. Click on 'Settings'
3. Click on 'Security and Privacy'
4. Select 'Clear browsing data'
5. Select 'Advanced'
6. Choose Time range 'All Time'
7. Mark items to be cleared (you may choose to mark all boxes if you wish). When clearing passwords, be sure you have recorded them in a safe place.
8. Click 'Clear data'
